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WAVE Electronics adheres to our manufacturers policies regarding the resale of their products. By purchasing from WAVE Electronics you agree to the following:
WAVE Electronics guarantees the best prices on all items. Although we monitor the marketplace on a daily basis, if a better price is found from an authorized distributor of an identical item, WAVE will meet the price. Price match requests may be submitted to any sales associate or submitted through the website. In some cases documentation of the lower price may be necessary.
For further inquiries or to request return shipping labels please email firstname.lastname@example.org.
Excluding special orders, clearance, and discontinued items, all products purchased from WAVE can be returned within 30 days of purchase.
Below are the details of our policy:
Non Defective Units - Returned within 30 days of purchase:
Defective Units - Returned within 30 days of purchase:
WAVE offers advanced replacement for products for urgent swap out situations. Below are the requirements that must be met to take advantage of this service.
* Upon receipt of returned item(s), the advance replacement will be credited and the credit will be applied to the past due or over credit limit balance at the Credit Department's discretion.
Small Package Items:
Items that are considered "small package" are products that UPS or FedEx deem acceptable to ship on their trucks. Orders containing multiple small package items that weigh 100 pounds or more may ship palletized via freight carrier at WAVE Electronics discretion.
Bulk items that do not qualify for free freight:
Bulk Items: Items that are considered "bulk items" are products that exceed the size, weight, or classification for free freight. Freight costs for bulk item shipments are calculated upon checkout.
*Freight programs can be changed at any time without notice.
All special order sales are final. WAVE Electronics does not allow cancellations or returns on these items.
Regardless of Terms, all special orders must be paid in full before WAVE Electronics will place the P.O. with our vendor.
Balances for shipping and handling are due prior to or at the time of pickup or delivery. You will be notified as soon as your special order arrives in our facility.
WAVE Electronics will not assume responsibility for product ordered as a result of inaccurate information.
Defective or damaged merchandise will be replaced if WAVE Electronics or the Manufacturer is responsible for the damage or defect. Our liability is limited to product ordered and does not apply to miscellaneous charges, such as delivery charges or shipping charges.